Contact Us
We would love to hear from you. Whether you have a question about our care and support services, want to discuss a tailored support plan, or need help arranging support for a loved one, our Melbourne-based team is ready to assist.
Get In Touch
The quickest way to reach us is by email. We read every message personally and aim to respond to all enquiries within one business day.
For service enquiries, quotes, feedback or general questions, simply send us an email and a member of our team will reply promptly.
Business Hours
- Monday8:00 am – 6:00 pm
- Tuesday8:00 am – 6:00 pm
- Wednesday8:00 am – 6:00 pm
- Thursday8:00 am – 6:00 pm
- Friday8:00 am – 6:00 pm
- Saturday9:00 am – 2:00 pm
- SundayClosed
Email enquiries received outside of business hours will be answered on the next business day. Support coordination for existing clients can be arranged by appointment.
Our Location
We are proudly based in Melbourne VIC and deliver care and support services across metropolitan Melbourne and surrounding suburbs. Visit our Areas We Serve page to see the full list of suburbs we cover.
Send Us An Enquiry
Complete the form below and it will open in your email client, ready to send straight to our team. Please include as much detail as possible so we can respond helpfully.
Prefer to email us directly?
Write to us any time at ceo@empowercaresupplyau.space and we will get back to you within one business day.
Looking for pricing? Head to our Request a Quote page and we will prepare a tailored, no-obligation quote for you.
What Happens After You Contact Us?
1. We Read Your Message
Every enquiry is read by a real person on our team — no automated scripts, no call centres. We take the time to understand what you need.
2. We Respond Within One Business Day
You will receive a thoughtful, personalised reply — usually within one business day — with answers to your questions or an invitation to discuss further.
3. We Arrange A Conversation
If you would like to proceed, we arrange a relaxed conversation (by email exchange or a scheduled discussion) to understand your goals and preferences.
4. We Build Your Support Plan
Together we shape a support plan that fits your life, your routine and your budget, then match you with the right support workers. See our services to learn more.